SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Official Jersey Beauty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://officialjerseybeauty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery to Vilnius 33 days. Everything corresponds to the description. I recommend the product and the store.
The product fully corresponds to the description. The parcel came quickly and efficiently. Excellent dense material and sewn on conscience. I recommend the store.
Pagal išmiera Tiko
All good day! I can not say anything against the quality of jeans: everything suits, and the material, and the quality of the "assembly", and the size grid, but .. what a "Rebus" with flowers .. I really wanted to buy black jeans (in one way or another), but the selected model (101-blue black), and not close to "worth" to the shade of black .. it's, rather, "deep dark blue" .. I suspect that the rest of the "Blue Black" The same .. unfortunately, so .. (.. yes, I did not want to reduce the score because of this) .. successful purchases on the Ali-Express site!
excellent Jean's. highly recommend the store
For its price, jeans are just a bomb. They sat perfectly. We'll see the durability.
Excellent jeans! stretch. ordered on October 21, came on November 15. I will order another color.
Caustic non Okey
Pants are sewn well my size that in the waist that in length
187 cm Magas, 95-97 kg 40 méretet Mercerizing ltem ........ nagyon Nagy
The goods received the store thanks for the promptness!
The shawls are smooth and neat, the jeans are dense and a little stretch, generally Super
Before St. Petersburg the order came in 11 days. Which is very fast. Jeans are excellent sewn qualitatively lightning normal, stretch. At its size 48-50 took 34 for me perfectly. But I love when more loose jeans sit. If you want that would be back-to-back you can take a smaller size. Jeans are slightly narrowed and it's good. The market will be the same in the area of 2000 cost. Therefore, it is better to take here than to overpay the repurchase. Thank you very much to the store. I advise everyone. I'll take more. In life is better than in the photo.
Nice colours. Wearing it regularly
It's okay, thank you. But I did not know that the jeans are narrowed. In the description look like classic.