SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Official Jersey Beauty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://officialjerseybeauty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent! Neatly done with reliable material
Fits so nice and looks great! The quality is just like the name brand!
Super top and leggings. On SWAS the size of the XS-S took S nowhere presses, conveniently, the length is just.
Fave nice thick and squat proof!
The most amazing leggings! Nice and stretchy and won’t flatten your butt! Lol true to size and the black pair are squat proof. Definitely buying more colors!
Unbeatable value for money frankly! Leggings worn in the room, it looks squat proof! Worn in the running too, it does not fall at all. I wear M normally, but I ordered it in L. Good compression but not too much. I measure 1m69 for about 65 kg. I recommend +++
black one is not squatproof. but a very nice and comfortable legging.
Super fast delivery-thank you
These leggings are worth every penny. The color is rich, they fit beautifully and they are super flattering AND 100% squat proof. I will be buying more.
I am extremely satisfied with my order. I received it much faster than I was expecting. The leggings are fantastic considering how inexpensive they are. I typically wear a small, but I order a medium and I love how they look. They are definitely squat proof. I will definitely be ordering more colors.
Beautiful, thick fabric. Is not transparent.
Great leggins. My fav to wear.
The pants is super nice! The quality of the fabric is of good solid quality and seems not by!
Perfect fit. Good store
Just as described. Beautiful and good quality. recommend.
Very good quality legging, thick material but comfortable to wear. Usually i wear size xxs-xs and these leggings were only available from size s and up so i did order size s. The waistband is really high but can easily worn folded down which has my preference. The legging fits but just not snug enough but i would definitely order more colors if they were available in xs....