SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Official Jersey Beauty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://officialjerseybeauty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Works well
The column is very small, almost pocket. Clean sound, soft barely noticeable bass, howling took to work, for their money norms. At full like not wheezing. I will not shoot the star for a rapid packaging, but could not only in the package to rest. Prodovets norms, communication supports. has reached from Moscow to Kazan cheats for a week, if not less .... Before that, there was a charge 3 column-fake, it is a little louder and bassist, but a year later it was full. So, that I will see what with this will be)))
A good column for its money, Super sound from it did not expect, for home use, to take nature, to the cottage. Good Plus that built-in radio, though without antenna...
The speaker came for 7 days to the Irkutsk region. Works well, the sound worthy for such a small speaker. Low and high frequencies reproduces. All functions work, memory card, Bluetooth connect well, radio catch better with any connected cable. Volume is enough.
Everything is super. The sound quality is 5, the bass, of course, is not enough.
Everything is super! Everything works, delivery is very fast courier home in 3 days. I advise this producer!!
Excellent. It sounds good.
Build quality is normal, the sound for such sizes is good (do not wait for low frequencies), plays loudly and without locking at max volume.
In the Eagle column came in 3 days. Packed perfectly, the sound is good, even the bottoms are present. I advise
Delivery to RB about a month. Works without complaints, there are no failures on Bluetooth, the radio catches mediocre, the bottoms-they are not, the similarity of bass is present, the top is good. Because. The column of this kind is the first and nothing to compare-something in general is not bad.
I recommend, for its price is excellent
Lalalala
I bought a column for my son, the sound is very good, even the bass is audible. The radio catches with the aux wire well, if you walk with the radio on, there are interference. When you call on the Viber, the tube is not removed when you press the button, by normal communication-everything is OK.
The parcel is not crumpled came to the Rostov region for 20 days the sound is clean all liked the store recommend
In Moscow came in two weeks! The sound is clear. Loud, at the maximum did not even try to do. There is at first a small smell of rubber, Cr Li... Then it went. Yesterday I experimented with a column, for such a price it is excellent!