SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Official Jersey Beauty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://officialjerseybeauty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Stretch well, the twine is comfortable
Super leggings. I am very glad. Are perfect. Very nicely sewn. Super lie on pupie. Thank you. Zamówię more.
Speredi nekrasivo sidiat
Leggings of good quality, came quickly. when ordering was guided by the reviews of other customers, the size L approached, pants usually buy 38 sizes in stores (pool and Bir, etc.) Thank you very much to the store!
The quality is great, really good cloth. Axactly like it looks in the pictures. Perfect on the body.
Leggings super. The figure perfectly sat down, the growth is also perfect, not short. Delivery fast, to the Irkutsk region. For 21 days. Thank you, I will order more))
Like the description, only the very thin fabric
Really the same thing וממש good quality recommend
Perfect!!! Much cooler than in the photo!! Recommend!!!!
Excellent leggings for such money. Thanks to the store. Remained very satisfied delivery fast...
Nice
Large, you can wear, but do not fit. Quality is normal, at its cost
Size S for a 34-36 EU. product according to description.
Shipping fast. Haven’t tried them on yet.
Nice fit. Good material. Great price.
Delivery is fast. Leggings of very good quality, I was very surprised. My size is 44th, sit perfectly, study in the hall is very comfortable. I advise in everything
Leggings bomb! No smell, the threads do not stick out. At its height of 158 and weight 70 kg took the size XL sat well, but it was possible to take a smaller size. But it's nothing terrible and so do not hang and hang. I recommend to buy